Information Systems

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Information Systems Technician

Description

Marvin is a progressive company that is recognized across the nation for innovation, product quality, and the highest level of customer service. We offer a clean, safe, well-lit work environment, team-oriented atmosphere, employee growth, development, and competitive wages with health, dental, 401K, tuition reimbursement, and profit sharing. The following position is available at our Fargo plant:

The Information Systems Technician provides technical support and solutions to all Information Systems users.

Key Responsibilities:

· Participate as a member of the Helpdesk to log and resolve calls for support of Information Systems users.

· Troubleshoot, repair, and perform preventive maintenance on network equipment, servers, computers, printers, scanners and other peripherals.

· Assist in the support and administration of network cabling (install, terminate, and troubleshoot), telephone/voicemail systems, video conferencing, and multi-media audio visual equipment.

· Research, analyze and test Information Systems solutions and assist with training end-users.

· Maintain and develop documentation and procedures, sharing knowledge and effectively communicating with team members and management.

· Assist with efficiency/cost reduction in the area of Information Systems.

· Participate in department rotation on-call support.

Requirements

Education, Training and Experience:

· Associate’s degree in computer/network support and/or two-years of related experience preferred

· Knowledge of Microsoft Windows-based clients and servers; experience with Active Directory preferred

· Knowledge of Microsoft Office Applications preferred

· Knowledge of networking principles preferred

· Training/certification in scissor and boom lift operations is required (ability to access network connections for installation, troubleshooting and repair)

· Internal Candidates: No disciplinary actions in the last six (6) months.

Benefits

We offer a clean, safe and team-orientated atmosphere, competitive wages, full benefits package including health, vision and dental insurance, 401K with match, profit sharing, tuition assistance, and life insurance.

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